Monday, December 23, 2019

The Importance Of Effective Interpersonal Communication...

Interpersonal communication is a fundamental skill that nurses use every day to interact and communicate. These skills include clinical empathy towards patients, diverse cultural understanding, non-verbal communication and skills used to communicate with deaf patients. This paper will discuss why it is important for nurses to use effective interpersonal communication skills and tips to overcome elderspeak to help minimize patient complains within the healthcare practice. To create a healthy nurse – patient relationship, it is important for nurses to have empathy towards patients, gratifying the patient’s basic needs to be understood. Empathy towards patients allows the nurse to obtain an understanding of the patient’s emotional status. Empathy allows the nurse to connect on a more personal level, it produces a better understanding of the patient’s feelings and experiences. In a clinical setting empathy plays an important role where nurses actively listen to their patients, observing verbal and non-verbal communication. To listen allows the nurse to fully understand the patients’ needs and also provides the patient with a relaxing, confident experience knowing the nurse has empathy towards their situation. With patients differing from one another, nurses will find some patients will be more difficult than others. A study performed on family physicians to determine effective ways of coping with difficult patients . The results of this study had a proposed model to helpShow MoreRelatedInterpersonal Communication And The Workplace1116 Words   |  5 PagesINTERPERSONAL COMMUNICATION IN THE WORKPLACE Introduction Communication occurs in the day to day life situation Hynes, G. E. (2015). People pass messages from one individual to another through communication. This makes communication to be taken for granted. 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